Beating the Big Guys | Competing in Self Storage
by Ben Shirey on Jun 6, 2025 1:45:01 PM
Independent self storage operators are facing more competition than ever—but trying to match the strategies of large REITs isn’t the answer. In this episode of the Self Storage Insight podcast, Ben Shirey and Matt Markham break down key takeaways from the Mid-Atlantic Regional Show an …
Storage Fees That Make (or Break) Your Facility
by Ben Shirey on May 23, 2025 1:45:00 PM
In this episode of the Self Storage Insight podcast, Ben Shirey breaks down the most common self storage fees—highlighting which ones boost revenue without upsetting tenants and which may backfire. He shares best practices from operators across the U.S., emphasizing the importance of …
From Setup to Success | Smart Moves for Self-Storage Operators
by Ben Shirey on May 9, 2025 1:45:00 PM
In this episode of the Self Storage Insight Podcast, Benjamin Shirey is joined by Matt Markham to explore essential best practices for self-storage facility owners, especially new operators. The discussion covers effective strategies for structuring fees, billing methods, and optimizi …
The BEST Self Storage Software in 2025!
by Ben Shirey on Apr 25, 2025 3:05:32 PM
In this episode of the Self Storage Insight podcast, Ben Shirey is joined by Matt Markham to dive into the growing importance of automation, online rentals, and streamlined tenant management in self-storage. They explore how CCStorage helps facilities scale faster and run leaner by au …
Marketing Smarter with ChatGPT
by Ben Shirey on Mar 28, 2025 1:45:00 PM
In this episode of the Self Storage Insight Podcast, Ben Shirey explores how AI—specifically ChatGPT—can be a game-changing tool for marketing local self storage facilities. From optimizing Google Business Profiles to running Facebook ad campaigns with retargeting pixels, Ben demonstr …
Avoid These Costly Mistakes | Interview w/ White Label Storage
by Ben Shirey on Mar 14, 2025 1:45:00 PM
Managing a self-storage facility comes with its own set of unique challenges, especially for first-time owners. From tenant management to rate optimization, many operators find themselves overwhelmed with running a successful storage business. In a recent podcast discussion with Peter …
Covering More Than Risks | Interview w/ Terry Campbell
by Ben Shirey on Feb 28, 2025 1:45:00 PM
The self-storage industry has seen rising insurance costs and a growing need for better customer service. Terry Campbell of Johnson Insurance is on a mission to change that. With over 30 years of experience in self-storage, from construction to financing and ownership, he understands …
Revolutionize Self-Storage Underwriting | Interview w/ Tyler Sellars
by Ben Shirey on Jan 23, 2025 1:49:33 PM
In the fast-evolving world of self-storage investment, efficiency and accuracy are key. Cactus, led by real estate investor Tyler Sellars, has revolutionized financial underwriting for self-storage projects. This innovative tool streamlines the underwriting process by automating data …
Payment Dispute Best Practices
by Ben Shirey on Jan 17, 2025 11:44:21 AM
In the latest episode of the Self Storage Insight Podcast, Ben Shirey breaks down the often-confusing world of credit card disputes and chargebacks. When tenants dispute a transaction, it can lead to frozen funds and potential cash flow issues for storage businesses. Ben explains the …
Evolution of Online Rentals
by Ben Shirey on Jan 9, 2025 1:50:54 PM
In this episode of the Self Storage Insight Podcast, Ben Shirey and Matt Markham break down the differences between Click-to-Agree and DocuSign for online lease agreements and what option may be best for your business. For years DocuSign has long been considered the gold standard for …
