In the self-storage world, things are getting more competitive. That means storage place owners are looking closely at how they run things to save money but still keep customers happy. In a podcast, two experts talked about three ways to run storage places: remote, hybrid, and traditional.
What Each Style Means
- Remote Management: This way uses computer programs a lot. Someone checks the storage place now and then, but most of the work happens online. They focus on keeping the place clean and safe.
- Hybrid Management: This mix of remote and in-person work. The worker might be in the office part-time and do other tasks from home. They can help people in person when needed.
- Traditional Management: Here, there's always someone at the storage place, working full-time. They handle everything from talking to customers to fixing things around the place.
When to Use Each Style
- Remote Management: Good for most storage places, especially small ones. But big places might need someone around more often.
- Hybrid Management: Works for middle-sized places or when there are temporary problems that need quick fixes.
- Traditional Management: Best for big places or when customers want someone there all the time.
Making Hybrid Management Work
Nowadays, it's easier to use the hybrid style. Companies can handle paying workers and managing benefits, which saves money. Also, better technology lets workers do more tasks from home.
Saving Money with Remote Styles
Using remote management can save a lot of money. You don't need to pay as much for workers at the storage place. Plus, you save on things like office space and gas for vehicles. Even though you pay for management tools, it's still cheaper than having people on-site all the time.
Switching to Remote Management
It takes about a month or two to switch to remote management. It depends on how big and complicated the storage place is. Talking to customers before making changes helps them understand what's going on. Doing regular checks and hiring outside help for big projects make sure everything runs smoothly.
In the self-storage business, things are always changing. Owners are finding new ways to save money while still giving good service. Remote and hybrid styles help cut costs while keeping the storage places running well. Understanding these different ways of working helps owners stay successful in a changing world.