CCStorage | Self Storage Insight Blog

From a Pharmacy to a Multimillion Dollar Facility

Written by Ben Shirey | Apr 4, 2024 5:45:00 PM
 
Stephen Skinner’s journey from a pharmacist to a hero in the self-storage world is not just about changing careers; it's a story filled with smart decisions, caring for others, and never giving up. Starting with a small pharmacy and a piece of land, Stephen jumped into real estate and then discovered his passion for self-storage. This easy-to-follow tale will take you through Stephen's adventures in building a successful business while keeping his heart focused on helping people.


Starting Off: How a Pharmacist Became a Storage Genius

From Pills to Properties: Stephen's First Steps
Stephen used to be a pharmacist with some extra land. He began dabbling in real estate, building small shopping centers and other cool projects. His love for learning and trying new things led him down an exciting path.


The Moment Everything Changed: Discovering Storage
One day, Stephen heard about self-storage and was hooked. He bought land planning to build medical offices and storage units. But when money got tight during the recession, he had to think fast and focus on storage.


Beating the Recession: Stephen's Smart Storage Switch

Finding a New Path: The Seven-Acre Challenge
Stephen found a big, old property right in the middle of town. It was a mess, but he saw its potential. He decided to turn it into a storage place, starting with two big warehouses that needed a lot of love.


Learning from Hard Times: Getting Through the Recession
The tough economic times made Stephen cautious but also creative. He learned the importance of being flexible and making smart choices even when things look rough.


Building Dreams: How Stephen Created a Storage Kingdom

The First Big Win: Climate-Controlled Storage
After some research, Stephen built his first climate-controlled storage building. It was a hit because people liked the idea of their stuff being kept in good condition, especially with the town growing and new people moving in.


Growing Smart: Using Data to Build More
Stephen used information and feedback to decide when to build more units. His plan was simple: when 75% of the space was rented out, it was time to expand. This careful planning helped his business grow strong.


Making Renting Cool: Tech and Design Tricks
Stephen made his storage business stand out by using the latest tech. He made renting and paying easy with a website, a call center, and even a kiosk. He also made sure his places looked good and worked well.


Smart Moves and Cool Ideas: Changing Storage for Good

Picking the Right Size: Keeping Trouble Out
He learned from talking to others that it's better not to have tiny units because they can attract people who might not take good care of them. Bigger units meant better customers.


Making Money Easier: The Anniversary Billing Idea
When his place got busier, Stephen started billing customers on the anniversary of when they signed up, not just at the start of the month. This made things smoother for everyone.


Keeping Life Balanced: Stephen's Wise Choice
Stephen's dad gave him great advice: focus on making the current place even better instead of spreading himself too thin with more locations. It was a smart move that kept his life more balanced and happy.


More Than Just Storage: Stephen's Heart for People

Helping Hands: Storage for Tough Times
Stephen noticed that some people needed storage because they were going through hard times, like needing a place to keep things while getting help for addiction. He always tried to help them out.


The Extra Mile: Storage with a Heart
Stephen's storage isn't just about keeping stuff; it's about helping people. He goes out of his way to make sure everyone feels welcome and supported, whether they're moving in or just visiting.


Little Things Matter: Making Storage Feel Good
Stephen adds nice touches like welcome packages and even music to make moving less stressful. He believes in treating people well, and it shows in how his business runs.


Stephen Skinner: More Than Just a Storage Guy

Learning from Stephen: Big Dreams Can Come True
Stephen's story is about more than just making money. It's about following your dreams, helping your community, and never stopping learning. He's a great example for anyone who wants to do more with their life.


Building a Future: Keeping the Heart in Business
Looking ahead, Stephen's way of mixing smart business with a big heart is something we can all learn from. It's about making a difference, one storage unit at a time.


Sharing the Secrets: Tips for Tomorrow's Leaders
Stephen's adventures and insights are like a treasure map for the next generation of entrepreneurs. His book and his story are packed with wisdom for anyone ready to make their mark.


Stephen Skinner’s story isn't just about turning an old property into a booming business; it's about how caring for people and making smart moves can turn dreams into reality. It's a lesson in how being kind and savvy can lead to success in business and in life.